Frequently Asked Questions
Everything you need to know about your SHEEPDOG® experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary based on destination.
What is your return policy?
We offer a 30-day money-back guarantee on all unused and unopened items. Simply contact our support team to initiate a return shipping label.
Are SHEEPDOG® products covered by a warranty?
Yes, all our gear comes with a 1-year limited warranty against manufacturing defects to ensure you have reliable equipment when it matters most.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Do you offer bulk or professional discounts?
We provide specialized pricing for first responders, military personnel, and bulk corporate orders. Please reach out to our sales team for more information.